Proud to be there for the NHS
CLIENT: HUMBER TEACHING NHS FOUNDATION TRUST | TYPE OF WORK: FACILITIES MANAGEMENT | SECTOR: HEALTH
Humber Teaching NHS Foundation Trust provide integrated healthcare services across Hull, the East Riding of Yorkshire, Whitby, Scarborough and Ryedale. They have 79 sites, from community hospitals and GP practices to secure inpatient mental health facilities, and cover an area of 4,700 square kilometers.
When the COVID-19 pandemic hit in March 2020, the Trust’s reactive maintenance contractors withdrew their services. The Trust was left facing the challenges of lockdown with no one available to complete urgent facilities work. They called Sewell FM for help.
Reactive maintenance 24/7
Once the team at Sewell FM consulted with their engineers, who were happy to support Humber NHS by working in a clinical environment during the pandemic, they quickly compiled the urgent jobs.
Since then, the team have continued to provide 24/7 reactive mainentance service across all of the Trust’s estate. Due to the nature to an inpatient unit, it’s important that repairs are done safely, and with quality to ensure a first time fix so no return visits are necessary.
“Sewell Facilities Management are always on hand should we require any assistance, either during normal working hours or in the small hours of the night.”
Several years on, and we’re still working with NHS Humber as the first point of call for out-of-hours call outs.
Want to know more?
Find out more about how an emergency call for help turned into a long-term partnership for 24/7 reactive maintenance covering a full estate.
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