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Meet Katherine Batch

Katherine was studying a childcare diploma when she took on a part time job at a former Sewell shop in Swanland in 2002.

The retail world immediately suited her personality and, although she touched on a nursery career, Sewell spotted her potential and appointed her as a full time manager at the age of just 19. A few years later, Sewell sold the shop and Katherine moved to the Sutton store as supervisor.

She said: “I could have stayed with the company, but what’s always kept me here is the leadership. Dennis, who was the joint owner at the time, came to see me and asked me to stay. I felt valued. That’s the difference at Sewell – they care.”

Katherine is now behind the scenes carefully planning which products prices and promotions will encourage customers onto the forecourts.